Same-day service is offered for pet parents who drive long distances, as well as pet parents who simply want their pet’s remains returned to them the same day the pet comes into our care.
Offering same-day service fits in with Radiant Heart’s desire to provide personal service to each and every client. However, same-day service can create a hardship for staff members as it restricts their flexibility and delays already planned cremations. For this reason, in October 2016 we began charging a fee for this service.
Same-day service is available on a first-come, first-serve basis and requires the following:
- Private cremation
- Reservation placed the day before the cremation (when possible)
- Pet must be delivered to our facility
- If the cremation is to be witnessed, then the pet must arrive by 10:00 a.m.
- If no witnessed cremation, then the pet must arrive by 12:00 p.m.
The same-day service fee is in addition to the cost of cremation and other products or services.
Please see Services & Pricing for fees.