1) We’re Local.
Our pet funeral home (including our crematorium) is located in Bellingham, WA.
2) Our funeral home is dedicated 100% to pets.
Our facility is expressly designed to provide after-care for pets (and only pets) and to give comfort to the pet parents who love them.
3) Our facility is open to the public.
You are welcome to stop by anytime and look around all areas of our facility.
4) We offer two clearly defined cremation options, and our “private” cremation is really private.
We offer private and communal cremation options. See Services & Pricing for complete descriptions.
Our definition of a “private” cremation is that your pet is the only pet in the crematorium, regardless of how small your pet may be. Period. This matches the way “private cremation” is defined in the IAPOCC Consolidated Standards:
“1.3.3 Private Cremation – Only one pet is placed in the cremation chamber and cremated, with the cremated remains returned to the client. Private cremation may include viewing of the cremation by the client.”
5) No pressure!
You do not have to make a decision about the type of cremation you want for your pet immediately after their death. You can wait up to several days to finalize your order.
6) We use a secure tracking system.
The moment your pet comes into our care they are assigned a steel identification tag (the type used for human cremation). The tag number is documented on your order form and in our on-line system. This tag never leaves your pet – it stays with them throughout the cremation process, and then is cleaned-up and attached to the bag that holds your pet’s cremated remains before being returned to you.
7) Daily pick up/transfer.
We offer same-day (or next morning) complimentary transfer of your pet to our facility from any veterinary clinic in Whatcom County and some veterinary clinics in Skagit County.
We also offer residential pick-up service.
You are also welcome to bring your deceased pet directly to our facility. Pet parents often experience great relief by seeing our facility and meeting our staff prior to their pet’s cremation.*
See Transportation Options for more information.
8) We guarantee a quick turn-around.
We guarantee that your pet’s After-Care Package will be available for pick up no more than 3 business days from the time your order is processed and payment is received. We can often provide same day or next day service.
9) We limit the use of freezers.
If you select a private cremation, then your pet never goes into a freezer. Instead, your pet is respectfully placed in our Cool Room until we are ready to begin the process of preparing your pet’s body for cremation. The Cool Room is a temperature-controlled room made from industrial freezer panels that stays between 50 and 60 degrees Fahrenheit.
10) We offer witnessed cremations — in-person or video.
With a private cremation you have the option of being present when we place your pet in the crematorium and turn on the equipment, at no extra charge. If you can’t be present, but still want to witness the cremation, then for a fee we will video tape the start of your pet’s cremation, beginning when your pet is placed in the empty crematorium through the point when you can hear both the primary and secondary burners turn on (which indicates that cremation has begun).
11) Our After-Care Package — lovely, personal and meaningful
For private cremations, our basic After-Care Package is a thoughtful and visually appealing collection of items that we hope will help you through this difficult time.
12) Just because you’ve chosen a communal cremation doesn’t mean you don’t have memorial options.
Even if you don’t want your pet’s cremated remains you can still purchase any of our additional services, including an After-Care Package without the urn. See Services & Pricing.
*Radiant Heart After-Care for Pets does not provide euthanasia service. A pet must be deceased before they are brought to our facility.